I'm using Adaptivist ScriptRunner on JIRA v 6.4.11.
I created a new listener using the menu: JIRA Administration > Add-ons > Script Listeners
I chose "Fast-track transition an issue" and then used these values for its attributes:
Events set to: "Issue Updated"
Condition set to: isUserMemberOfRole('Administrators')
Action set to: Start Progress
Additional issue actions: issueInputParameters.setComment('Write your comment here')
The code above (in the additional issue actions) was generated when I clicked on the link "Add example: Add Comment".
However, the last step does not work. I'm an admin and once I edit a ticket, I see that this listener makes it "IN PROGRESS" instantly but it never adds a comment. Please advice.
Hey Atlassian community, I help lead engineering at Sentry, an open-source error-tracking and monitoring tool that integrates with Jira. We started using Jira Software Cloud internally last year, a...
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