ScriptRunner listener does not run groovy scripts

I'm using Adaptivist ScriptRunner on JIRA v 6.4.11. 

I created a new listener using the menu: JIRA Administration > Add-ons > Script Listeners

 I chose "Fast-track transition an issue" and then used these values for its attributes:

Events set to: "Issue Updated"

Condition set to: isUserMemberOfRole('Administrators')

Action set to: Start Progress

Additional issue actions: issueInputParameters.setComment('Write your comment here')

The code above (in the additional issue actions) was generated when I clicked on the link "Add example: Add Comment". 

However, the last step does not work. I'm an admin and once I edit a ticket, I see that this listener makes it "IN PROGRESS" instantly but it never adds a comment. Please advice.

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please can you close this as it's a duplicate of

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