ScriptRunner listener does not run groovy scripts

I'm using Adaptivist ScriptRunner on JIRA v 6.4.11. 

I created a new listener using the menu: JIRA Administration > Add-ons > Script Listeners

 I chose "Fast-track transition an issue" and then used these values for its attributes:

Events set to: "Issue Updated"

Condition set to: isUserMemberOfRole('Administrators')

Action set to: Start Progress

Additional issue actions: issueInputParameters.setComment('Write your comment here')


The code above (in the additional issue actions) was generated when I clicked on the link "Add example: Add Comment". 


However, the last step does not work. I'm an admin and once I edit a ticket, I see that this listener makes it "IN PROGRESS" instantly but it never adds a comment. Please advice.

1 answer

This widget could not be displayed.

please can you close this as it's a duplicate of https://answers.atlassian.com/questions/37523910

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Aug 22, 2018 in Marketplace Apps

How a Marketplace app tech team is achieving gender diversity

Hello! My name is Genevieve Blanch, and I'm the Marketing Manager at RefinedWiki, creators of apps to give teams the tools to customize Atlassian platforms. Currently, 44% of the tech team at Re...

523 views 3 19
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you