ScriptRunner: Two products listed when we only need one


I was reviewing our products/licensing and we have two instances of ScriptRunner and both appear to be production licenses and are active. Can you look into this and verify that we are not getting charged for two products? I am unsure why there are two listed as we only purchased one back in November 2015. 

We only need one product license (10,000 users). Our current SEN numbers are: SEN-6184632 and SEN-6105784.

image2016-2-12 10:30:41.png

Please let me know if you need additional information to investigate this request. 

Thank you,

Theresa Raab

Boston Scientific

1 answer

1 accepted

Hi Theresa,

It might be more appropriate if you raise this kind of question on our Product Support Portal or send it via or

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Bridget Sauer
Published Thursday in Marketplace Apps

Calling all developers––You're invited to Atlas Camp 2018

 Atlas Camp   is our developer event which will take place in Barcelona, Spain  from the 6th -7th of   September . This is a great opportunity to meet other developers and get n...

359 views 0 6
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you