we've bought your great plugin and testing and tweaking it for about a week. I was able to set it up almost all the way i want it. If I want to filter all issues that exceeded the SLA (or any other filter with Time To SLA custom field) I get results as shown here: https://drive.google.com/file/d/0B--36ZZaBGbYbVZZLVJWaGE2RkE/view?usp=sharing
It shows :" SLA OVERDUE" only. Instead of a simple "SLA OVERDUE" I need to show an exact value of time exceeded (2d 3h 59m 59s- as if i mouse over it). Actually I would like to change the fields with "SLA OVERDUE" to the numeric values instead.
I'm pretty sure it's a simple task to do however I'm pretty new in JIRA itself as well as your plugin and already spent few hours to achieve that without any result. I came through your documentation (http://tts.snapbytes.com/) and found nothing regarding how to change it to our needs.
Kindly advise a thanks for your help.
Incident manager at www.bsc-ideas.com