SIL Listeners disabled on Startup

I have noticed that whenever I restart JIRA, SIL Listeners are disabled. Is there a way to make sure it is always enabled on JIRA startup?

I'm running JIRA 7.1.4 and JJupin 3.1.7

1 answer

Hi,

SIL listeners should be enabled upon restarts. I do not see how this happens, you you have a log?

If yes, please sent it to us at jira-support at kepler-rominfo.com, we'll be happy to help you diagnose this.

 

Best Regards,

Radu

Hi,

Was there a resolution to this issue?

I am having the same problem with SIL Listeners not being Enabled on JIRA startup.

JIRA 7.1.10 and JJupin 3.1.7.

partial log below (I can email the entire log if necessary)

Thank You!

 

2016-12-06 08:29:33,286 JIRA-Bootstrap ERROR [c.k.j.c.jira.kconfig.LifecycleAwareLauncher] [jjupin] Unexpected error during launch^M
java.lang.NullPointerException^M
at java.io.File.<init>(Unknown Source)^M
at com.keplerrominfo.jira.commons.jira.kconfig.SILGeneralConfiguration.getEmailTemplateDir(SILGeneralConfiguration.java:53)^M
at com.keplerrominfo.jira.plugins.commons.rest.io.TreeManager.<init>(TreeManager.java:46)^M
at com.keplerrominfo.jira.plugins.commons.rest.io.TreeManager.getInstance(TreeManager.java:82)^M
at com.keplerrominfo.jira.plugins.commons.rest.io.TreeManager.addTree(TreeManager.java:109)^M
at com.keplerrominfo.jira.plugins.jjupin.sil.JJupinLauncher.doAtLaunch(JJupinLauncher.java:149)^M

 

 

Any updates ? Consistently happening for us too, after system maintenance / server reboot. 

JIRA 7.0.10 and JJUPIN 3.1.7

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