Hi. We've created a structure to pull in tickets and their sub-issues and want to identify the tickets that do not have any sub-issues. Looking at the cookbook, we should be able to use the "leaf" query in the Structure search type S-JQL but the structure is returning zero results (when visually you can see many).
We've done a full reindex and this has not fixed the issue. Are we using the leaf query incorrectly? If so, how can we do a search within the structure to return all issues that do not have any children?
Thanks for your help :)
Yes, you should be able to write just leaf in the structure's seach box and see the results; my previous question was just to see if the problem is in the S-JQL search (it's not) or in some other place.
Could it be that you also turned on the 'Unresolved' filter and all of your leaf issues are resolved? In this case you should just click the button that reads 'Unresolved' to show the resolved issues back.
If it doesn't help, please open the browser console to see if there are any error messages (Ctrl+Shift+J in Chrome). If you see any error messages, please copy all the contents of the console and send to firstname.lastname@example.org for inspection.
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