Roadmap Empty

Daniel Ekeroth September 12, 2017

Came into to the office this morning, open up the roadmap and it's all empty - anyone has any ideas as to why or perhaps even a solution to the problem?

 

-- Daniel

2 answers

1 vote
Dave Elkan
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September 12, 2017

Thanks for your help resolving this issue, Daniel. 

For anyone else who has run into this issue, you can resolve it by clicking the Help and Feedback button.

At the top right of the Help and Feedback dialog you will see three small button at the top right. Click the left-most button, a small circular arrow (pictured).

After you confirm that Easy Agile Support told you to clck it you will see the migration dialog and your roadmap will reappear.

Screen Shot 2017-09-12 at 21.37.26.png

0 votes
Dave Elkan
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September 12, 2017

Hi Daniel, 

I'm sorry to hear you're running into trouble with the roadmap. We rolled out an update today where a migration would take place when you loaded the roadmap. You should have seen a dialog titled "We're upgrading your roadmap". If this did not occur, can you please send us an email at support@easyagile.com and we'll get to the bottom of it and get it solved.

Thanks!

~Dave

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