Riada Insight - Scheduled Task

Hi All,

We want to use Riada Insight to create scheduled issues in our JIRA.

Simple things like "Create and check the public website", but not related to any asset in the CMDB.

We have been trying several configurations but none seems to work.

Below are the three steps on the "Automation Rule"

1.- When.

Why do we need a condition here?

Don't stare at the "Cron Expression", this is just a "Today Example"

Running the rule manually doesn't create any new Issue.

Is there any other way to see what could be happening?

Greetings, Carlos.

01-When.png02-IF.png03-Then.png

1 answer

Hi Carlos,

I would advise you to look at the documentation available at https://documentation.riada.se/display/ICV50/Insight+Automation

For the condition, the following can be found:

  1. Condition: This is a IQL expression and when the scheduled rule is activated, all Insight objects that are matched by the Condition, will trigger an individual Action. 
    For more details, please refer to: https://documentation.riada.se/pages/viewpage.action?pageId=13573623

If you have no condition setup, there is no way to know for which objects to execute the automation for. A normal use case is if an date is about to expire and you want to create an email or JIRA issue, then the IQL would be provided to check if any object has a date that is about to expire.

I hope this answered your question.

Best Regards
Alexander

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 29, 2018 in Marketplace Apps

How to set up an incident workflow from the VP of Engineering at Sentry

Hey Atlassian community, I help lead engineering at Sentry, an open-source error-tracking and monitoring tool that integrates with Jira. We started using Jira Software Cloud internally last year, a...

1,378 views 0 8
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you