Retrospectively assigning Toggl time entries to JIRA issues

We've been using Joggler for a while and find it extremely useful. We've come across an issue recently though.

One of our Toggl users was logging time against the wrong Toggl project so that time was not being assigned to the JIRA issue. I've since updated all of their Toggl entries to be logged against the correct Toggl project (the one linked with the JIRA project) but the time is still not added to JIRA. Is there a way to trigger a refresh or update or something?

Cheers,

Tristan

2 answers

This widget could not be displayed.

We may have found the problem. The 'Description' field that the user added was the JIRA issue key and no further text. Adding text after the issue key in the description means that it gets added to JIRA by Joggler on the next refresh cycle.

This widget could not be displayed.

Hi Tristan

Thanks, this is a bug in Joggler. Providing only the key should be enough. I will try to fix this in the next version.

Regards

Benno

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Published Jul 25, 2018 in Marketplace Apps

Jira Cloud and Bitbucket Cloud Integration with Microsoft Teams

One of the newest products in the Microsoft family - Microsoft Teams,  is a chat-based hub for teamwork that integrates all the people, content, and tools your team needs to be more engaged and ...

717 views 0 3
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you