We have enable service-desk and configured SLA's to define the priorities. After that we noticed in few tickets
"Response Time" custom field which is been created by Enhancer plugin is showing wrong data.
We are not facing this issue consistently, and the issue get fixed on some other action too.
I am adding two images for your reference, in first one, you can see the "Response time" is showing value in years, and in second image it looks fine.
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