Report doesn't show correct navigation panel

[Walter Bodwell]

We've created a JIRA plug in for the cloud and installed it into our cloud environment.  When we go to other reports for our project, the navigation to the left looks like this:

When we go to our report, the navigation looks like this:

Here's what our plug-in looks like:

{
    "name": "Our JIRA Plugin",
    "description": "Improve your risk management through state-of-the-art forecasting and machine learning for Agile projects.",
    "key": "com.us.plugin",
    "baseUrl": "https://www.ourserver.com/",
    "vendor": {
        "name": "Aptage",
        "url": "https://www.ourserver.com"
    },
    "authentication": {
        "type": "jwt"
    },
    "lifecycle": {
        "installed": "api/jira/add-on-installed-callback"
    },
    "apiVersion": 1,
    "links": {
        "self": "https://www.ourserver.com/api/jira/atlassian-connect.json",
        "documentation": "https://get.ourdoc.com/rbd/"
    },
    "modules": {
        "jiraReports": [
            {
                "url": "/risk-burndown?projectKey={project.key}",
                "description": {
                  "value": "Improve your risk management through state-of-the-art forecasting and machine learning for Agile projects."
                },
                "reportCategory": "forecast_management",
                "thumbnailUrl": "https://get.ourdoc.com/wp-content/uploads/2017/10/RBD-Graphic.jpg",
                "name": {
                    "value": "Us"
                },
                "key": "our-report"
            }
        ],
        "postInstallPage": {
            "url": "/risk-burndown",
            "name": {
                "value": "Login to Authorize",
                "i18n": "mypostinstallpage.name"
            },
            "key": "post-install"
        }
    },
    "scopes": [
        "read",
        "write"
    ]
}

Any suggestions on what we might be doing wrong?

[Andrew Heinzer · Accepted solution]

Just wanted to update this thread.  In the support ticket we found there was actually a new bug in regards to the way the project key URL parameter was being used.  This bug appears to have been already fixed for our Cloud instances at this time and in turn I believe that this issue has now been resolved.

Thanks to @Walter Bodwell for reporting this problem to us.

[Andrew Heinzer]

Hi @Walter Bodwell,

We are interested to help here if we can, but we might need to gather some private information in regards to this plugin or your site to be better able to help here.  As such I created a support request on your behalf over at https://getsupport.atlassian.com/servicedesk/customer/portal/23/JST-357898

If you could update this with the information I requested there, this should help us to progress this issue.

Cheers,

Andy