Reassignment of stories not saved

Hi,

We are using JIRA 6.1.1, JIRA Agile 6.3.3 and Agile StoryMap 2.1.2.

First of all we had to create the "Epic" Field since Epics are called "Epos" in our version (not sure if this is because of the german language setting or in general).

When I now move into story mode I see the "Epics" and the Stories and can move them around. But when I leave and come back all reassignments are lost.

I get no error message whatsoever.

Is there any hope that this can be fixed? What can I do to make it work?

Thank you very much in advance,

Daniel

3 answers

1 accepted

Hi Daniel,

yes, this is a known issue. Only English field names and issue type names can be used.

The data structure will be created after green hopper is installed the first time (by green hopper/ jira agile). This installation must be done with English as system language. After this is done you can change the language to German.

By the way, I am German as well and I would never use the German label 'Epos' for a big user story ;-)

cheers,

Florian

Hi Daniel,

Maybe there is a remaining custom field from an old greenhopper version called 'Epic' or 'Epic/Thema' try to delete or rename this fields than the new field epic link will be used (which is in sync with the new gh version).

cheers,

Florian

Hi Florian,

thank you for replying so fast!

Could it be that there is an I18N problem somewhere? The standard field- and issue names in our (german) version is "Epos" and "Epos-Verknüpfung".

Since I manually created the issue type AND custom field "Epic" the plug-in at least shows up, but doesn't save the changes.

Any ideas?

Best regards,

Daniel

Works now:

  • Reinstalled with English language settings (just changing the settings and re-installing Agile didn't work)
  • Reinstalled JIRA Agile
  • Used v 2.1.2 from the vendors website (marketplace still showed 2.1.1 which didn't work for us)
  • Followed installation instructions from vendors website
  • Renamed Epic/Theme and Epic

Thanks for your fast help! The user experience of the install is still HORRIBLE for a 2.x...

Warm Regards,

Daniel

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Jul 10, 2018 in Marketplace Apps

If you’re an Atlassian app developer, you’ll want to know about Atlas Camp!

This September 6-7, hundreds of Atlassian App developers will flock to Barcelona Spain to build skills, discover product roadmaps, meet face-to-face with the Atlassian team, and learn how to extend t...

176 views 0 4
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you