Profields - Error while loading the layouts

Ender Akgün April 18, 2018

Hİ,

When i disabled and then enabled Profiled add-on, Jira throw an error like "Error while loading the layouts" and i can't add new layout. How can i restore my layout?

Thanksprofields_layout_error.JPG

1 answer

1 accepted

1 vote
Answer accepted
Fede Baronti -Deiser-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
April 19, 2018

Hello @Ender Akgün

This is a problem that we have seen and soon will be fixed. But I strongly suggest to Uninstall and Re-install Profields as a workaround. I have just tested it and it works as it should. 

Thanks for letting us know. 

All the best, 

Fede

Ender Akgün April 19, 2018

Thank you Federico, this is helpful answer.

Support (greenique) September 17, 2018

Hey Fede,

I'm afraid this did not help me in my case. We are not even seeing the error message Ender has. The Layout page remains empty and we tried to reinstall the profields :( 

We are currently running Jira 7.11.2 and Profields 6.0.2

Hope you are having an idea of what to do @Fede Baronti -Deiser-.

Thanks in Advance

Andrej

Like Max Deland likes this

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events