Problem with multiple "Compare Value" condition in the same rules


I have a rule with multiple "Compare Value" for setting the priority field depending of the values of 2 select fields (event = issue created or issue updated) ... but only the first condition (If-And-Then) is running and never the 8 others ! 

A sample screenshot :

image2016-12-16 15:50:14.png

Any ideas ?

And in this case, if a user update the fields 10102 and 10103 using "Inline edition" then the priority field will be updated automaticelly and then new value visible without refreshing the issue's page ?


Thx in advance.


2 answers

0 votes
Nick Menere Community Champion Dec 16, 2016


I think you have a slightly wrong idea of how the rule works. The rule chain executes these components one after the other. It doesn't branch or do "if/else" on conditions.

We don't current support "else" but are planning on it.

In the mean time, you can create a new rule for each conditions or branch for each condition using something like:

image2016-12-17 11:16:57.png


Let me know how you go.




Thx for you workaround ! At the end, i did it with multiple rules 

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