Problem while configuring SAML 2.0 Single Sign-On for Jira by Bitium, Inc Edited



I'm not able ton correctly configure my SSO auth.

After investigating with my internal support (ldp provider), I assume that my configuration is corect but the EntityID is not well applied by the plugin.

Does anyone already had similar troubles?


1 answer

What do you mean by not well applied?

What SAML add-on are you using?

Our documentation on how to set up Bitium with our add-on:


(Disclaimer, I work for Kantega Single Sign-on)



Hi, thanks for your quick reply.

I'm curently using : "SAML 2.0 Single Sign-On for Jira by Bitium, Inc "

I mean my ldp provider doesn't see the EntityId I've configured despite it is well saved on my interface.




I have no experience using this add-on. The reviews look very promising though.

Perhaps if you have a more detailed error message we are able to help you out. 


Perhaps if you trial a paid add-on and use the same settings you'll narrow it down to whether its a problem with your configuration or the add-on itself. 



Good idea, thanks.

I guess my issue is there, in my SAML request I can see this : 

<saml:Issuer xmlns:saml="urn:oasis:names:tc:SAML:2.0:assertion"></saml:Issuer>


I was expecting this : <saml:Issuer xmlns:saml="urn:oasis:names:tc:SAML:2.0:assertion">MyEntityID</saml:Issuer>

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Wednesday in Marketplace Apps

Marketplace Spotlight: Marketing apps for Confluence to keep your teams working on the same page


169 views 0 4
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you