Problem : ictime - Impossible to log work with the "STOP" button on ictime Time Tracker

Hi,

It is impossible to log any work when using the stop button of the Time Tracker in ictime. Logging work by adding the Log Work through "More -> Log Work (ictime)" works correctly. When using the Time Tracker, we do receive the Log Work Screen :

Time_Tracker_Log_Work.PNG

 

but upon completion and save we receive an abnormal screen and it blocks, ESC or reload page is the only way out :

 

 

 

Time_Tracker_Issue.PNG

We have upgraded to the latest version but still no luck.

 

Best Regards,

                                Xavier.

1 answer

Hi,

you are trying to use the tracker for an Issue with a type, which seems to be specific for JIra Service Desk. This is currently not working as IcTime is not yet JIRA Service Desk enabled. Please create an Improvement Issue in the IcTIme issue tracker with this issue. Then you will be kept up to date. Support Service Desk within IcTime is on the road map.

Hi,

Thank you, we will do that.

 

Is there some company email I could write you to, as we would like some rounding improvements and

we would be OK to pay for the development.

 

Rouding Improvements :

1. Minimum time (minimum of 30 minutes, then rounding per 10 minutes above the first 30 minutes)

2. Different Rounding rules per activity type.

 

Hi,

please send requirements to:

support@iconcept.de

Regards,

 

Reinhard

 

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