We were looking to upgrade our JIRA server from 6.3 to 7.0, and was surprised to see that the Script Runner tool we are using for a few minor additions to our server is now a commercial product.
We need to understand your pricing model better – how do you counter number of users? We have a license for unlimited number of users, but we actually have 715 users in the system, and of those, probably 200 are in no groups (i.e. locked out; they left the project). So, what kind of license do we require?
We have an unlimited license because our laboratory has a site license, with several different JIRA installations (each with an unlimited number of users).
Whenever I've seen companies go from freeware to commercial in the past, it's always been a tiered system (a free version, and a paid version). It's disappointing you didn't take that route, or at least a substantially lower price range. We have a hard time justifying this expenditure, and need to consider other options.
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