We were looking to upgrade our JIRA server from 6.3 to 7.0, and was surprised to see that the Script Runner tool we are using for a few minor additions to our server is now a commercial product.
We need to understand your pricing model better – how do you counter number of users? We have a license for unlimited number of users, but we actually have 715 users in the system, and of those, probably 200 are in no groups (i.e. locked out; they left the project). So, what kind of license do we require?
so... to use your script in one workflow and several queries for about 50 of our users, you want us to pay $12,000 for a product we used to use for free?
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We have an unlimited license because our laboratory has a site license, with several different JIRA installations (each with an unlimited number of users).
Whenever I've seen companies go from freeware to commercial in the past, it's always been a tiered system (a free version, and a paid version). It's disappointing you didn't take that route, or at least a substantially lower price range. We have a hard time justifying this expenditure, and need to consider other options.
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John, perhaps we can pick this conversation up directly. Could you please email me via sales@adaptavist.com?
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The count is done on the maximum number of users for the largest of the JIRA applications you have. In this case, it's "unlimited", so you fall into the top licence tier for the add-on
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