Predefined fields for a customer at JIRA SD - is that possible?

Hello, everyone,

I wonder is it possible to configire customer information for JIRA SD , so that when customer fills in the issue submit-form - some of the fields fills in automatically for him - like , organization name, telefone number, position, and so on.


Is there any way to create that in JIRA?

I mean , it's important because our competitors (that is - not really impressive ) - but they have this kind of option.

So we need to prove our solution JIRA based better.

Thanks in advance!

1 answer

0 votes


You may be able to accomplish this with an add-on.  Check out these Community posts:

 Automatically fill custom field based on user data

automatically set field value based on other field values



Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 29, 2018 in Marketplace Apps

How to set up an incident workflow from the VP of Engineering at Sentry

Hey Atlassian community, I help lead engineering at Sentry, an open-source error-tracking and monitoring tool that integrates with Jira. We started using Jira Software Cloud internally last year, a...

1,405 views 0 8
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you