Post installation error

After applying the trial license, I click the Configure button and get this error:

Oops - an error has occurred

System Error

A system error has occurred.

Please try submitting this problem via the Support Request Page 
Otherwise, please create a support issue on our support system at http://support.atlassian.com with the following information:

  1. a description of your problem
  2. cut & paste the error and system information found below
  3. attach the application server log file ( C:\Program Files\Atlassian\Application Data\JIRA\log\atlassian-jira.log )

 

Cause: 
java.lang.NoSuchMethodError: com.bit.StoryMapAction.getHttpRequest()Ljavax/servlet/http/HttpServletRequest;

Stack Trace: [hide]

java.lang.NoSuchMethodError: com.bit.StoryMapAction.getHttpRequest()Ljavax/servlet/http/HttpServletRequest;
	at com.bit.StoryMapAction.doLoadMap(StoryMapAction.java:33)
	at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
	at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
	at java.lang.reflect.Method.invoke(Method.java:597)
	at webwork.util.InjectionUtils$DefaultInjectionImpl.invoke(InjectionUtils.java:70)
	at webwork.util.InjectionUtils.invoke(InjectionUtils.java:56)
	at webwork.action.ActionSupport.invokeCommand(ActionSupport.java:433)
	at webwork.action.ActionSupport.execute(ActionSupport.java:157)
	at com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:82)
	at webwork.interceptor.DefaultInterceptorChain.proceed(DefaultInterceptorChain.java:39)
	at webwork.interceptor.NestedInterceptorChain.proceed(NestedInterceptorChain.java:31)
	at webwork.interceptor.ChainedInterceptor.intercept(ChainedInterceptor.java:16)
	at webwork.interceptor.DefaultInterceptorChain.proceed(DefaultInterceptorChain.java:35)
	at webwork.dispatcher.GenericDispatcher.executeAction(GenericDispatcher.java:221)
	at webwork.dispatcher.GenericDispatcher.executeAction(GenericDispatcher.java:150)
	at com.atlassian.jira.web.dispatcher.JiraWebworkActionDispatcher.service(JiraWebworkActionDispatcher.java:153)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:722)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:305)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
	at com.atlassian.jira.web.filters.steps.ChainedFilterStepRunner.doFilter(ChainedFilterStepRunner.java:78)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
	at com.atlassian.jira.web.filters.XContentTypeOptionsNoSniffFilter.doFilter(XContentTypeOptionsNoSniffFilter.java:22)
	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
	at com.atlassian.core.filters.HeaderSanitisingFilter.doFilter(HeaderSanitisingFilter.java:44)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)
	at com.bugdigger.plugins.BugDiggerServletFilter.doFilter(Unknown Source)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)
	at com.atlassian.labs.botkiller.BotKillerFilter.doFilter(BotKillerFilter.java:36)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)
	at com.atlassian.jira.tzdetect.IncludeResourcesFilter.doFilter(IncludeResourcesFilter.java:39)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)
	at com.atlassian.jira.baseurl.IncludeResourcesFilter.doFilter(IncludeResourcesFilter.java:38)
	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)
	at com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:25)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)
	at com.atlassian.mywork.client.filter.ServingRequestsFilter.doFilter(ServingRequestsFilter.java:37)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)
	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
	at com.atlassian.jira.web.filters.accesslog.AccessLogFilter.executeRequest(AccessLogFilter.java:103)
	at com.atlassian.jira.web.filters.accesslog.AccessLogFilter.doFilter(AccessLogFilter.java:87)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
	at com.atlassian.jira.security.xsrf.XsrfTokenAdditionRequestFilter.doFilter(XsrfTokenAdditionRequestFilter.java:54)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
	at com.opensymphony.sitemesh.webapp.SiteMeshFilter.obtainContent(SiteMeshFilter.java:129)
	at com.opensymphony.sitemesh.webapp.SiteMeshFilter.doFilter(SiteMeshFilter.java:77)
	at com.atlassian.jira.web.filters.SitemeshPageFilter.doFilter(SitemeshPageFilter.java:124)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)
	at com.atlassian.labs.remoteapps.modules.permissions.ApiScopingFilter.doFilter(ApiScopingFilter.java:60)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)
	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
	at com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:234)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
	at com.atlassian.security.auth.trustedapps.filter.TrustedApplicationsFilter.doFilter(TrustedApplicationsFilter.java:98)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
	at com.atlassian.seraph.filter.BaseLoginFilter.doFilter(BaseLoginFilter.java:169)
	at com.atlassian.jira.web.filters.JiraLoginFilter.doFilter(JiraLoginFilter.java:70)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)
	at com.atlassian.oauth.serviceprovider.internal.servlet.OAuthFilter.doFilter(OAuthFilter.java:55)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)
	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
	at com.atlassian.util.profiling.filters.ProfilingFilter.doFilter(ProfilingFilter.java:99)
	at com.atlassian.jira.web.filters.JIRAProfilingFilter.doFilter(JIRAProfilingFilter.java:19)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
	at com.atlassian.johnson.filters.AbstractJohnsonFilter.doFilter(AbstractJohnsonFilter.java:71)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
	at org.tuckey.web.filters.urlrewrite.RuleChain.handleRewrite(RuleChain.java:176)
	at org.tuckey.web.filters.urlrewrite.RuleChain.doRules(RuleChain.java:145)
	at org.tuckey.web.filters.urlrewrite.UrlRewriter.processRequest(UrlRewriter.java:92)
	at org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilter.java:394)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
	at com.atlassian.gzipfilter.GzipFilter.doFilterInternal(GzipFilter.java:80)
	at com.atlassian.gzipfilter.GzipFilter.doFilter(GzipFilter.java:51)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)
	at com.atlassian.labs.remoteapps.modules.oauth.OAuth2LOFilter.doFilter(OAuth2LOFilter.java:70)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)
	at com.atlassian.labs.remoteapps.util.http.bigpipe.RequestIdSettingFilter.doFilter(RequestIdSettingFilter.java:22)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)
	at com.sysbliss.jira.plugins.workflow.servlet.JWDSendRedirectFilter.doFilter(JWDSendRedirectFilter.java:25)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)
	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
	at com.atlassian.jira.web.filters.steps.ChainedFilterStepRunner.doFilter(ChainedFilterStepRunner.java:78)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
	at com.atlassian.core.filters.cache.AbstractCachingFilter.doFilter(AbstractCachingFilter.java:33)
	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
	at com.atlassian.core.filters.encoding.AbstractEncodingFilter.doFilter(AbstractEncodingFilter.java:41)
	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	at com.atlassian.jira.web.filters.PathMatchingEncodingFilter.doFilter(PathMatchingEncodingFilter.java:49)
	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
	at com.atlassian.jira.startup.JiraStartupChecklistFilter.doFilter(JiraStartupChecklistFilter.java:74)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
	at com.atlassian.multitenant.servlet.MultiTenantServletFilter.doFilter(MultiTenantServletFilter.java:91)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
	at com.atlassian.jira.web.filters.steps.ChainedFilterStepRunner.doFilter(ChainedFilterStepRunner.java:78)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
	at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:225)
	at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:123)
	at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:472)
	at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:168)
	at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:98)
	at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:118)
	at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:927)
	at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:407)
	at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1001)
	at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:585)
	at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:312)
	at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:895)
	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:918)
	at java.lang.Thread.run(Thread.java:662)

Referer URL: http://jira/plugins/servlet/upm

Build Information: 
Uptime : N/A
Version : 5.2.11
Build Number : 854
Build Date : Mon Apr 15 00:00:00 EDT 2013
Build Revision : ef00d61167c699f0d87337863e0e6af1bc04b04e
Atlassian Partner : null
Installation Type : Standalone
Server ID : AZBM-VT4K-D7LZ-YIAB
Last Upgrade : 08/May/13 9:12 PM (v5.0.5#732)

Server Information: 
Application Server: Apache Tomcat/7.0.29
Servlet Version: 3.0

File Paths:
Location of entityengine.xml: file:/C:/Program%20Files/Atlassian/JIRA%204.3.4/atlassian-jira/WEB-INF/classes/entityengine.xml
Location of atlassian-jira.log: C:\Program Files\Atlassian\Application Data\JIRA\log\atlassian-jira.log

Memory Information:
Total Memory: 682 MB
Free Memory: 421 MB
Used Memory: 261 MB
Total PermGen Memory: 256 MB
Free PermGen Memory: 130 MB
Used PermGen Memory: 125 MB

System Information:
System Date : Friday, 07 Nov 2014
System Time : 11:38:30 -0500
Current Working Directory : C:\Program Files\Atlassian\JIRA 4.3.4\bin
Java Version : 1.6.0_43
Java Vendor : Sun Microsystems Inc.
JVM Version : 1.0
JVM Vendor : Sun Microsystems Inc.
JVM Implementation Version : 20.14-b01
Java Runtime : Java(TM) SE Runtime Environment
Java VM : Java HotSpot(TM) Server VM
User Name : SYSTEM
User Timezone : America/New_York
User Locale : English (United States)
System Encoding : Cp1252
Operating System : Windows 2003 5.2
OS Architecture : x86
Application Server Container : 
Database type : postgres72
Database JNDI address : postgres72 jdbc:postgresql://JIRA:5432/JIRA505
Database URL : Hidden
Database version : 8.2.5
Database driver : PostgreSQL Native Driver PostgreSQL 9.0 JDBC4 (build 801)
External user management : OFF
JVM Input Arguments : -Dcatalina.base=C:\Program Files\Atlassian\JIRA 4.3.4 -Dcatalina.home=C:\Program Files\Atlassian\JIRA 4.3.4 -Djava.endorsed.dirs=C:\Program Files\Atlassian\JIRA 4.3.4\endorsed -Djava.awt.headless=true -Datlassian.standalone=JIRA -Dmail.mime.decodeparameters=true -Dorg.apache.jasper.runtime.BodyContentImpl.LIMIT_BUFFER=true -Djava.io.tmpdir=C:\Program Files\Atlassian\JIRA 4.3.4\temp -Djava.util.logging.manager=org.apache.juli.ClassLoaderLogManager -Djava.util.logging.config.file=C:\Program Files\Atlassian\JIRA 4.3.4\conf\logging.properties -XX:MaxPermSize=256m -Xms256m -Xmx768m 

Language Info:

Installed languages:English (UK)
English (United States)
French (France)
German (Germany)
Japanese (Japan)
Spanish (Spain)
Default language:English (United States) - System Default

 

Request Information:
- Request URL: http://jira/500page.jsp
- Scheme: http
- Server: jira
- Port: 80
- URI: /500page.jsp
- Context Path: 
- - Servlet Path: /500page.jsp
- - Path Info: null
- - Query String: view=config

Request Attributes
- javax.servlet.forward.request_uri : /secure/AgileUserStoryMap.jspa
- javax.servlet.forward.context_path : 
- javax.servlet.forward.servlet_path : /secure/AgileUserStoryMap.jspa
- javax.servlet.forward.query_string : view=config
- jira.session.max.inactive.interval : 18000
- com.atlassian.jira.web.filters.JiraPostEncodingFilter_alreadyfiltered : true
- os_securityfilter_already_filtered : true
- com.newrelic.agent.TRANSACTION_NAME : /*.jspa
- jira.request.time.micros : 0
- atlassian.core.seraph.original.url : /secure/AgileUserStoryMap.jspa?view=config
- javax.servlet.error.servlet_name : action
- com.atlassian.jira.web.filters.JiraFirstFilter_alreadyfiltered : true
- com.atlassian.gzipfilter.GzipFilter_already_filtered : true
- com.atlassian.johnson.filters.JohnsonFilter_already_filtered : true
- loginfilter.already.filtered : true
- jira.webwork.generic.dispatcher : webwork.dispatcher.GenericDispatcher@380c5a
- com.atlassian.jira.web.filters.JiraLastFilter_alreadyfiltered : true
- com.atlassian.jira.web.filters.accesslog.AccessLogFilter_already_filtered : true
- BUGDIGGER_SESSION : com.bugdigger.plugins.b@1b32765
- javax.servlet.error.message : 
- jira.session.last.accessed.time : 1415378310432
- webwork.result : Value stack =========== =========== 
- jira.request.username : nlucas
- javax.servlet.error.request_uri : /secure/AgileUserStoryMap.jspa
- com.atlassian.jira.security.xsrf.XsrfTokenAdditionRequestFilter_already_filtered : true
- com.atlassian.seraph.auth.LoginReason : OK
- jira.webwork.cleanup : false
- jira.request.id : 698x199x1
- javax.servlet.error.status_code : 500
- com.atlassian.labs.botkiller.BotKillerFilter : true
- jira.request.start.millis : 1415378310525
- com.atlassian.jira.web.filters.accesslog.AccessLogRequestInfoexit.called : true
- com.atlassian.core.filters.HeaderSanitisingFilter_already_filtered : true
- jira.request.assession.id : eh95gf
- javax.servlet.error.exception : javax.servlet.ServletException: Filter execution threw an exception

Request Logging
0 log statements generated by this request:

Listeners
 - Issue Assignment Listener (com.atlassian.jira.event.listeners.history.IssueAssignHistoryListener) 
 - Issue Index Listener (com.atlassian.jira.event.listeners.search.IssueIndexListener) 
 - Mail Listener (com.atlassian.jira.event.listeners.mail.MailListener) 

Services
 - AddOnLicensingEmailNotificationsPluginJob-job (com.atlassian.sal.jira.scheduling.JiraPluginSchedulerService)
   - Delay: 240 minutes
   - pluginJobName: AddOnLicensingEmailNotificationsPluginJob-job
   - repeatInterval: 14400000
   - initiallyFired: true
 - Backup Service (com.atlassian.jira.service.services.export.ExportService)
   - Delay: 720 minutes
   - DIR_NAME: C:\jira\backup
 - Git Revision Indexing Service (com.xiplink.jira.git.revisions.RevisionIndexService)
   - Delay: 5 minutes
 - LocalPluginLicenseNotificationPluginJob-job (com.atlassian.sal.jira.scheduling.JiraPluginSchedulerService)
   - Delay: 1440 minutes
   - pluginJobName: LocalPluginLicenseNotificationPluginJob-job
   - repeatInterval: 86400000
   - initiallyFired: true
 - Mail Queue Service (com.atlassian.jira.service.services.mail.MailQueueService)
   - Delay: 1 minutes
 - PluginRequestCheckPluginJob-job (com.atlassian.sal.jira.scheduling.JiraPluginSchedulerService)
   - Delay: 60 minutes
   - pluginJobName: PluginRequestCheckPluginJob-job
   - repeatInterval: 3600000
   - initiallyFired: true
 - PluginUpdateCheckPluginJob-job (com.atlassian.sal.jira.scheduling.JiraPluginSchedulerService)
   - Delay: 855 minutes
   - pluginJobName: PluginUpdateCheckPluginJob-job
   - repeatInterval: 86400000
   - initiallyFired: false
 - RemotePluginLicenseNotificationPluginJob-job (com.atlassian.sal.jira.scheduling.JiraPluginSchedulerService)
   - Delay: 60 minutes
   - pluginJobName: RemotePluginLicenseNotificationPluginJob-job
   - repeatInterval: 3600000
   - initiallyFired: true
 - Service Provider Session Remover (com.atlassian.sal.jira.scheduling.JiraPluginSchedulerService)
   - Delay: 480 minutes
   - pluginJobName: Service Provider Session Remover
   - repeatInterval: 28800000
   - initiallyFired: false
 - Service Provider Token Remover (com.atlassian.sal.jira.scheduling.JiraPluginSchedulerService)
   - Delay: 480 minutes
 - Subversion Revision Indexing Service (com.atlassian.jira.plugin.ext.subversion.revisions.RevisionIndexService)
   - Delay: 60 minutes
 - Zephyr for JIRA background job (com.atlassian.sal.jira.scheduling.JiraPluginSchedulerService)
   - Delay: 1440 minutes
   - pluginJobName: Zephyr for JIRA background job
   - repeatInterval: 86400000
   - initiallyFired: true
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5 answers

it seams you are using JIRA 4.3.4 which is not supported any more. please upgrade to the latest JIRA version.

We are running v5.2.11#854:

 

Build Information: 
Uptime : N/A
Version : 5.2.11
Build Number : 854
Build Date : Mon Apr 15 00:00:00 EDT 2013
Build Revision : ef00d61167c699f0d87337863e0e6af1bc04b04e
Atlassian Partner : null
Installation Type : Standalone

I see, but some files are loaded from a version 4 directory: JVM Input Arguments : -Dcatalina.base=C:\Program Files\Atlassian\JIRA 4.3.4 -Dcatalina.home=C:\Program Files\Atlassian\JIRA 4.3.4 -Djava.endorsed.dirs=C:\Program Files\Atlassian\JIRA 4.3.4\endorsed -Djava.awt.headless=true -Datlassian.standalone=JIRA -Dmail.mime.decodeparameters=true - however 5.2.11 seams to produce the same exception. I have to create this environment and am back soon.

Thanks Florian. I think it's because we upgraded from that version, it kept the folder name that was already there. We've upgraded a lot over the years. 

You found a bug in version 5.2.11 

java.lang.NoSuchMethodError: com.bit.StoryMapAction.getHttpRequest()Ljavax/servlet/http/HttpServletRequest;

We will provide a fix within this week or you have to update to JIRA version 6

Hi Noel,

we just published version 2.3.3 which ensures compatibility with JIRA 5:

https://marketplace.atlassian.com/plugins/com.bit.agile.bit-storymap/versions

please let me know if you are ready to work with it.

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