I want to compare the "new supervisor" field with the "current supervisor" field to see if they're the same. If they're the same I want to circumvent a "New Supervisor Approval" step in the workflow, but I can't figure how to do this.
This is something you should be able to do with our app Automation for Jira: https://marketplace.atlassian.com/plugins/com.codebarrel.addons.automation/
We have a 'Compare condition' that can compare issue fields using smart-values (as well as JQL conditions). You could setup a rule like this:
Hey Atlassian community, I help lead engineering at Sentry, an open-source error-tracking and monitoring tool that integrates with Jira. We started using Jira Software Cloud internally last year, a...
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