Pop up message on accessing ticket

Hi all,

I am looking for an option to have a pop up message appear on the screen when a user accesses certain tickets, and want to base this screen on certain statuses or other triggers.

 

eg. A warning stating something like "This ticket was approved more than 2 weeks ago." or "This ticket is pre-approved for reason X."

 

Has anyone encountered a way to do this? I've found nothing so far.

 

Thanks in advance

1 answer

0 votes

Hi Thomas,

Unfortunately, it's not possible to create pop-up messages.

However, there is a feature request open for this to be implemented, you can access it in the below link.

https://jira.atlassian.com/browse/JRACLOUD-36426

Considering the fact that there is no estimated time or decision for this feature to be implemented, adding yourself will ensure you're proactively informed of progress and updates going forward in accordance to our Implementation of New Features Policy.

https://confluence.atlassian.com/support/implementation-of-new-features-policy-201294576.html

We are sorry for the impact this lack of feature causes in your work.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Feb 07, 2019 in Marketplace Apps

A Timeless Love Story

It started as any story starts, on a normal, rainy day.   Admin meets App, and her name was Klok2, and like any first relationship we were both trying to make it work but neither one knew what...

465 views 8 27
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you