Plugin will not install

[Steve Wilson]

Team Calendars Plugin for Confluence installation fails with the following error:

An unexpected error occurred. Please refer to the logs for more information

Confluence, Jira, Fisheye, and Crowd all installed and working ok.

[Steve Wilson · Accepted solution]

So the log in question lives in the Confluence home directory found on the Admin | System Info screen.

The logs pointed me to the mySQL config and I had to increase the max_allowed_packet size for installation to complete.

[Hubert Ott]

Not sure what log file Steve is referring to as I couldn't find it.

But after reviewing the following document (Database Setup for MySQL)

It clearly states that the max_allowed_packet_size parameter is required to be set to 32M

My install under CentOS had this value set to 1M

[Abdul M]

@ Steve, you rock!

[Steve Wilson]

Audit log screen shows the following:

Failed to install plugin plugin_6362583401693247713_team-calendars-2.2.1.jar
Failed to install plugin https://plugins.atlassian.com/download/plugins/com.atlassian.confluence.extra.team-calendars/version/1201?from=upm</td<>>

I also tried downloading the plugin and uploading with the same result

[parthiban subramaniam]

What is that mysterious messages in the logs?

please do share

[Steve Wilson]

Assuming the mysterious message would be contained in the /logs folder under the Confluence folder - I've checked them and no messages appear.