Plugin will not install

Team Calendars Plugin for Confluence installation fails with the following error:

An unexpected error occurred. Please refer to the logs for more information

Confluence, Jira, Fisheye, and Crowd all installed and working ok.

5 answers

1 accepted

5 votes
Accepted answer

So the log in question lives in the Confluence home directory found on the Admin | System Info screen.

The logs pointed me to the mySQL config and I had to increase the max_allowed_packet size for installation to complete.

Not sure what log file Steve is referring to as I couldn't find it.

But after reviewing the following document (Database Setup for MySQL)

It clearly states that the max_allowed_packet_size parameter is required to be set to 32M

My install under CentOS had this value set to 1M

What is that mysterious messages in the logs?

please do share

Assuming the mysterious message would be contained in the /logs folder under the Confluence folder - I've checked them and no messages appear.

Audit log screen shows the following:

Failed to install plugin plugin_6362583401693247713_team-calendars-2.2.1.jar

Failed to install plugin</td<>>

I also tried downloading the plugin and uploading with the same result

@ Steve, you rock!

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