Plugin files can't be deleted

[Pat Condon]

This is really basic question sbut I have not found an anwer. Exist plugin files can't be deleted because they are in use. Can you please tell me how to shutdown Jira?

I have admin rights on server where Jira is installed. All that I know to do is run the batch file "stop_service" in Atlassian\Jira folder

Thanks for your help!

[Pat Condon · Accepted solution]

Thanks for your help - question answered

[Arthur Gonçalves]

Hello Pat,

Assuming that you're running JIRA on a Windows server:

• If you're running JIRA as a service, you can easily stop it on the Services Management Console (services.msc).
• If you're running JIRA via command line, then you need to run the shutdown.bat, to proper end the application.

Cheers!

[Pat Condon]

Thanks for your help

Related question for restoring backup - manually creating backup screen provides this:

Attachments will not be backed up. This needs to be done manually.

Is there a way t obackup attachments - all attachments at once?

Based on the zip file size for automatic backups, it looks like they do not back up attachments either

Thanks

[Arthur Gonçalves]

Hello Pat,

Yes, attachments are not copied within backups, only the database content is. The attachments are stored at the <$JIRA_HOME/data/attachments> folder. Then, you just need to backup this folder to proper save your attachments from any disaster. :D

Cheers!

[Pat Condon]

Thanks again!

If I restore data to point rougly one month ago and can place the attachment folder you reference back in the proper place of folder structure - should the restored issues be linked with orginal attachment files?

Thanks