Plug-in install fail

[RS]

JIRA v5.2.9

JAVA v1.6.0_35

This is the error I get when I try and install the plug-in:

https://marketplace.atlassian.com/download/plugins/com.jplugs.board/version/5014. Check that the file is a valid add-on.

Is this my problem or the plug-in's?

[RS · Accepted solution]

Still unable to install. However, I no longer want to evaluate this plugin

[JoeS]

I would first start by making sure the Univeral Plugins Manager is up to date.

https://marketplace.atlassian.com/plugins/com.atlassian.upm.atlassian-universal-plugin-manager-plugin

[RS]

Thanks for the reply Joe

I updated the UPM but no luck. I got that same error. I have no problems installing other plug-ins, just this one.

Could not find a handler capable of installing the add-on at https://marketplace.atlassian.com/download/plugins/com.jplugs.board/version/5014. Check that the file is a valid add-on

[JoeS]

Curious, are you trying to download and or install version 5.0.14? https://www.jplugs.com/jacrm/index.jp?file=download.vm#46106

Their site here seems to show newer versions now available. Up to 5.2.9.

[RS]

Well, from the Atlassian Marketplace for JIRA I'm seeing it listed as v2.1.0. and from the jPlugs site it's listed as v2.10. I think the 5.2.9 you're seeing is the latest version of JIRA it's compatable with. I even tried spinning up a new JIRA instance to try and install that plugin, but got the same error. I'll try it on a new OS tomorrow. Thanks for the help.