So we created a new user, and come to find he has "invalid worklogs" and when clicking to submit a timesheet, he has no reviewers from the dropdown that appears. What step am I missing in creating his account?
Might I suggest that you add this new user to a team. The reviewer is the person who has the "Approve Timesheet" permission in a team. To have a reviewer you need to be a part of a team.
You can also check why a worklog is invalid by using the Worklog Validator (admin rights needed). The worklog validator is in the Add-on Administration page in the Tempo section. You choose the user and the issue that reports "worklogs invalid" and the validator checks why it's invalid.
Hello! My name is Genevieve Blanch, and I'm the Marketing Manager at RefinedWiki, creators of apps to give teams the tools to customize Atlassian platforms. Currently, 44% of the tech team at Re...
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