Our newest users has no Reviewers for his tempo timesheet. What step am I missing in setting up his account?

So we created a new user, and come to find he has "invalid worklogs" and when clicking to submit a timesheet, he has no reviewers from the dropdown that appears.  What step am I missing in creating his account?

1 answer


Might I suggest that you add this new user to a team. The reviewer is the person who has the "Approve Timesheet" permission in a team. To have a reviewer you need to be a part of a team.

You can also check why a worklog is invalid by using the Worklog Validator (admin rights needed). The worklog validator is in the Add-on Administration page in the Tempo section. You choose the user and the issue that reports "worklogs invalid" and the validator checks why it's invalid.

Best regards,

Albert Hauksson
Tempo Team 

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 29, 2018 in Marketplace Apps

How to set up an incident workflow from the VP of Engineering at Sentry

Hey Atlassian community, I help lead engineering at Sentry, an open-source error-tracking and monitoring tool that integrates with Jira. We started using Jira Software Cloud internally last year, a...

1,407 views 0 8
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you