Only adminstrator role can see "synapseRT" menu.

hi, all

I had installed synapseRT seccessful, and admin can see the synapseRT menu and dropdown list. but the other roles can't see the synapseRT menu. How can I cofig the permission.

My jira version is 5.2.1

My permission list

<th>Project Permissions</th><th width="25%">Users / Groups / Project Roles</th><th width="10%">Operations</th>
Administer Projects
Ability to administer a project in JIRA.
  • Project Role (Administrators) (Delete)
  • Group (jira-users) (Delete)
Browse Projects
Ability to browse projects and the issues within them.
View Issue Source Tab
Allows users to view related source code commits on the view issue screen.
  • Project Role (Developers) (Delete)
  • Group (jira-users) (Delete)
View Read-Only Workflow
Users with this permission may view a read-only version of a workflow.
<th>Issue Permissions</th><th width="25%">Users / Groups / Project Roles</th><th width="10%">Operations</th>
Create Issues
Ability to create issues.
  • Project Role (Users) (Delete)
  • User Custom Field Value (跟踪者) (Delete)
  • Group (jira-users) (Delete)
Edit Issues
Ability to edit issues.
  • Project Role (Developers) (Delete)
  • Group (jira-users) (Delete)
Schedule Issues
Ability to view or edit an issue's due date.
  • Project Role (Developers) (Delete)
  • Group (jira-users) (Delete)
Move Issues
Ability to move issues between projects or between workflows of the same project (if applicable). Note the user can only move issues to a project he or she has the create permission for.
  • Project Role (Developers) (Delete)
  • Group (jira-users) (Delete)
Assign Issues
Ability to assign issues to other people.
  • Project Role (Developers) (Delete)
  • Project Role (Users) (Delete)
  • Group (jira-users) (Delete)
Assignable User
Users with this permission may be assigned to issues.
  • Project Role (Developers) (Delete)
  • Group (jira-users) (Delete)
Resolve Issues
Ability to resolve and reopen issues. This includes the ability to set a fix version.
  • Project Role (Developers) (Delete)
  • Group (jira-users) (Delete)
Close Issues
Ability to close issues. Often useful where your developers resolve issues, and a QA department closes them.
  • Project Role (Developers) (Delete)
  • Group (jira-users) (Delete)
Modify Reporter
Ability to modify the reporter when creating or editing an issue.
  • Project Role (Administrators) (Delete)
  • Group (jira-users) (Delete)
Delete Issues
Ability to delete issues.
  • Project Role (Administrators) (Delete)
  • Group (jira-users) (Delete)
Link Issues
Ability to link issues together and create linked issues. Only useful if issue linking is turned on.
  • Project Role (Developers) (Delete)
  • Group (jira-users) (Delete)
Set Issue Security
Ability to set the level of security on an issue so that only people in that security level can see the issue.
<th>Voters & Watchers Permissions</th><th width="25%">Users / Groups / Project Roles</th><th width="10%">Operations</th>
View Voters and Watchers
Ability to view the voters and watchers of an issue.
  • Project Role (Developers) (Delete)
  • Group (jira-users) (Delete)
Manage Watchers
Ability to manage the watchers of an issue.
  • Project Role (Administrators) (Delete)
  • Group (Anyone) (Delete)
  • Group (jira-users) (Delete)
<th>Comments Permissions</th><th width="25%">Users / Groups / Project Roles</th><th width="10%">Operations</th>
Add Comments
Ability to comment on issues.
Edit All Comments
Ability to edit all comments made on issues.
  • Project Role (Developers) (Delete)
  • Group (jira-users) (Delete)
Edit Own Comments
Ability to edit own comments made on issues.
Delete All Comments
Ability to delete all comments made on issues.
  • Project Role (Administrators) (Delete)
  • Group (jira-users) (Delete)
Delete Own Comments
Ability to delete own comments made on issues.
<th>Attachments Permissions</th><th width="25%">Users / Groups / Project Roles</th><th width="10%">Operations</th>
Create Attachments
Users with this permission may create attachments.
Delete All Attachments
Users with this permission may delete all attachments.
  • Project Role (Administrators) (Delete)
  • Group (jira-users) (Delete)
Delete Own Attachments
Users with this permission may delete own attachments.
<th>Time Tracking Permissions</th><th width="25%">Users / Groups / Project Roles</th><th width="10%">Operations</th>
Work On Issues
Ability to log work done against an issue. Only useful if Time Tracking is turned on.
  • Project Role (Developers) (Delete)
  • Group (jira-users) (Delete)
Edit Own Worklogs
Ability to edit own worklogs made on issues.
Edit All Worklogs
Ability to edit all worklogs made on issues.
  • Project Role (Developers) (Delete)
  • Group (jira-users) (Delete)
Delete Own Worklogs
Ability to delete own worklogs made on issues.
Delete All Worklogs
Ability to delete all worklogs made on issues.
  • Project Role (Administrators) (Delete)
  • Group (jira-users) (Delete)

2 answers

1 accepted

1 vote

As per our team:

You should add a group to the list of synapseRT groups on Dashboard settings for synapseRT to get access to synapseRT dashboards.
please refer to http://doc.go2group.com/display/SRT5/Installation+Guide+for+Latest+Version#InstallationGuideforLatestVersion-Dashboard

The only thing I got out of that post was that only admin could see the synapseRT drop-down menu. I am an admin user, so I did not understand why I couldn’t see this link. I tried to follow the steps in the documentation the post referenced above, but I think since you were only explaining how to give OTHER users access to this link, you presupposed that the admin user would already have access to that link (which I didn’t) so I could not “Go to the Administration section and follow the link Dashboard configurationfrom synapseRT section, as on the image below” as the document instructed, because I couldn’t get there without the menu link. So I started doing a trial and error walk through your admin related menus and accidentally discovered this: I went here: http://localhost:8080/secure/SYNAPSEConfig.jspa (you can figure out how I got there, I don’t want to try and reconstruct the steps because it is TIME TO GO HOME!!) I checked the box called "Enable old style navigation menu": … et voila! The link magically appeared. Now every time I open JIRA up the menu item is there. Perhaps this should be mentioned prominently in the installation instructions for synapseRT?

Thanks, select group in dashboard manage!

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