Onepoint-related NoClassDefFoundError after editing an issue in JIRA 7

I have updated our (well working) JIRA instance from v6.2.4 to v7.0.5. During this procedure I also updated the plugins as available and, for instance, installed the latest

  • Multi-Project Management for JIRA (2.0)
  • ScriptRunner Plugin ( )

Now, every time after I edit an issue (no matter if inline or in the edit issue dialog), I get following error message:


Saving of <issue number> failed!



Since this error message clearly points to the onepoint plugin I wonder if you know how to fix this.

Matthias Basler

1 answer

1 accepted

0 votes
Accepted answer

This error disappeared after another re-start of the JIRA service. Looks like this was another case of JIRA being "confused" after updating several plugins in a row (without re-start inbetween.)

Conclusion: After updating major plugins, always shut down and re-start your JIRA service in order to avoid strange effects.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Oct 31, 2018 in Marketplace Apps

Marketplace Spotlight: Zephyr

Hello Atlassian Community! Each month, we run a series of Spotlights to highlight Marketplace vendors and apps that our team thinks this Community would find valuable. In last month's Spotlig...

325 views 0 1
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you