Old email not deleted/purged

Hi Andy,

In our JIRA mailbox, there are many old emails left in there. Often JEMH repeatedly tried to process some emails, but failed. With the emails not processable piling up, each JEMH processing must walk through more and more emails.

This not only wasted CPU resources, but also caused high CPU utilization and JIRA performance problem. Many times we had to manually removed the offending mails to recover JIRA performance.

How to set up JEMH to delete any messages that can't be processed?



1 answer

Hi Simon,

Agree, needs improving. Currently they just get marked as filtered if incoming mails don't match a catchmail addressee.

I'm putting the finishing touches to 1.3, so adding an option to that allows to { filter / forward / drop } is viable. Please watch https://studio.plugins.atlassian.com/browse/JEMH-1119 for progress.

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