When I tried to run the Escalation service from script runner . It showing " Number of issues returned by query: 0 " .
I have inserted JQL Query which has 66 numbers of issues (from filter results ) . But in Escalation Service it showing zero number of issues .
Can you please help on this issue ?
Does the user you use in the escalation service have permission to see the 66 issues?
Thanks @Udo Brand . I was using Service account. Exactly that account doesn't has project access.
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project = KTPractice AND issuetype = "KT Request" AND status = Resolved and updated < -5d
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Can you share the query?
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