Not clear what Atlassian URLs/ports are being accessed

My Kro February 17, 2013

Due to security policy our server uses a whitelist for outgoing connections (Internet Explorer >> Internet Options >> Security >> Trusted Sites >> Add Site).

I've been able to figure out most of the sites to add eg. http://*.atlassian.com and https://*.atlassian.com, and the Plugin Marketplace works. But trying to login to the 'Purchased Addons' page does not work, producing the error: Sorry, an error occurred while attempting to refresh your purchased add-ons list.

What is the address I need to whitelist for this connection to work?

Thanks!

2 answers

1 accepted

2 votes
Answer accepted
Rodrigo Girardi Adami
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 26, 2013
When accessing marketplace, there's a few other domains that must be allowed to be accessed:

https://log3.optimizely.com/
https://cdn.optimizely.com/
https://p.typekit.net/
https://ecosystem.atlassian.net/
https://ssl.google-analytics.com/ Please try allowing theirs access and check if you are able to access your purchased products on marketplace! 
Regards,
Rodrigo
Ellen Feaheny [AppFusions]
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May 10, 2013

Learned something with this response - thanks!

0 votes
JohnA
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January 28, 2014

Rodrigo's response is accurate for the Atlassian Marketplace site, but the UPM does not need to access these domains. UPM only needs to access the following:

There are a few other reasons why Purchased Add-ons may fail, including having an invalid or evaluation product license.

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