Not clear what Atlassian URLs/ports are being accessed

Due to security policy our server uses a whitelist for outgoing connections (Internet Explorer >> Internet Options >> Security >> Trusted Sites >> Add Site).

I've been able to figure out most of the sites to add eg. http://*.atlassian.com and https://*.atlassian.com, and the Plugin Marketplace works. But trying to login to the 'Purchased Addons' page does not work, producing the error: Sorry, an error occurred while attempting to refresh your purchased add-ons list.

What is the address I need to whitelist for this connection to work?

Thanks!

2 answers

1 accepted

2 votes
Accepted answer
When accessing marketplace, there's a few other domains that must be allowed to be accessed:

https://log3.optimizely.com/
https://cdn.optimizely.com/
https://p.typekit.net/
https://ecosystem.atlassian.net/
https://ssl.google-analytics.com/ Please try allowing theirs access and check if you are able to access your purchased products on marketplace! 
Regards,
Rodrigo

Learned something with this response - thanks!

Rodrigo's response is accurate for the Atlassian Marketplace site, but the UPM does not need to access these domains. UPM only needs to access the following:

There are a few other reasons why Purchased Add-ons may fail, including having an invalid or evaluation product license.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 29, 2018 in Marketplace Apps

How to set up an incident workflow from the VP of Engineering at Sentry

Hey Atlassian community, I help lead engineering at Sentry, an open-source error-tracking and monitoring tool that integrates with Jira. We started using Jira Software Cloud internally last year, a...

1,398 views 0 8
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you