I'm trying to bulk upload test cases from excel(.xlsx) file in Zephyr
through import utility
Excel Test cases format is same as it is mentioned in this link - https://www.getzephyr.com/insights/getting-started-zephyr-jira-importer-utility
The issue is on uploading the test cases it takes only the first test cases name and all the test steps and other details including other test cases' steps and other. Results in creating a single test case having all the test steps of all the other test cases
For e.g. excel file contains below test cases
TC1NAme TC1Step TC1REsult TC1TestData TC1ExternalID
TC2NAme TC2Step TC2REsult TC2TestData TC2ExternalID
TC3NAme TC3Step TC3REsult TC3TestData TC3ExternalID
After uploading above Sheet in Zephyr it looks like this -
Test Step Test Data Expected Result
TC1Step TC1TestData TC1REsult
TC2Step TC2TestData TC2REsult
TC3Step TC3TestData TC3REsult
Thanks for your interest in Zephyr.In order to help you fix this issue we would like one of support engineers work closely with you as it may involve troubleshooting the issue over a screen share session.
We would suggest for faster resolutions on cases like these please contact our Zephyr support team (24 X 5) by raising a ticket with them.Login to our support site "https://support.getzephyr.com/hc/en-us" using the same credentials you used to post your query here and use the option "Submit a case" to raise a ticket with us and one of our engineers would contact you immediately
If you have any issues in raising a ticket with us , kindly let us know your official email id and we will raise it on your behalf
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