No re-index in bulk operation when copy issue function of JIRA Utilities is set in workflow


I have a workflow transition which contains copy issue function in JIRA Utilities. The transition changes issue status.

The copy function is working fine and I don't see any problem when I execute the transition one by one.
However, I execute the transition from bulk operation, it looks all the issue are NOT re-indexed.

Because I see all the status are not changed on the issue navigator view after the bulk operation. However I open and see the status was changed in each issue.

Performing re-Indexing from administrator menu solves this issue, but it takes huge amount of time!

If you have any solution, please let me know.


1 answer

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Joe Wai Tye Atlassian Team Mar 14, 2013

Hi Hiro,

I think that for this issue, it would be better if you raise an issue in the add-on's issue tracker, which you can find here or contact the vendor of the plugin here.



Hi Joe,

Thanks for your advice.
I requested the vendor to investigate this issue and I got a ticket.

I'll let you know when I get any update.


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