New calculated text field caused problems for existing calculated number field

I created a new Calucated Text Field - Prod Change Duration
I edited the description to add in the calculation script.
Then, when I went to see the field on the screen I added it to, it wasn't there.
So, when I went back into the Custom Fields list in Admin, it was not the right field.

An existing Calculated Number Field - QA Hours was showing in the Custom Fields list in JIRA Administration as Prod Change Duration. Every configuration setting about the field is correct for QA Hours, except the name shown when you go to the Custom Fields list is Prod Change Duration.
When you edit or configure the field, it is still named QA Hours - it is still a Calculated Number Field - the formula is still the original QA Hours formula - and the screens for the field are still the screens for QA Hours.

And when users view/update issues with QA hours, it appears as QA Hours.

Except in the JIRA Admin page, the custom field is shown as Prod Change Duration.

I've tried re-indexing and rebooting JIRA - still the same problem.

I need to know how to fix this.

Help?

 

1 answer

This widget could not be displayed.

This is very likely caused by an incorrectly closed HTML comment in the description of your new calculated field - it breaks the custom fields page. 

The easiest is to look inside your JIRA logs for errors related to JMCF. You'll see an error followed by a link to the appropriate edit page, where you'll be able to fix the description. 

Thank you!

that fixed it

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Aug 22, 2018 in Marketplace Apps

How a Marketplace app tech team is achieving gender diversity

Hello! My name is Genevieve Blanch, and I'm the Marketing Manager at RefinedWiki, creators of apps to give teams the tools to customize Atlassian platforms. Currently, 44% of the tech team at Re...

509 views 3 18
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you