Need to authenticate Box when Single Sign-on is hosted by OKTA

We are using OKTA as a single sign on service for access to Box. ( When we try to configure the Box for Jira plugin, we are asked for authentication which we cannot provide due to the app refering us to (

How can we authorize our box plugin?

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Hi Steve

Contact us at

With other customers, this was something solved on the BOX side, not JIRA side. Shouldn't have anything to do with our plugin - unless something has changed over there recently, which I do not know of.

Please contact us - we have contacts at both Box and Okta so we can help you get this resolved.



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