Need to authenticate Box when Single Sign-on is hosted by OKTA

We are using OKTA as a single sign on service for access to Box. ( When we try to configure the Box for Jira plugin, we are asked for authentication which we cannot provide due to the app refering us to (

How can we authorize our box plugin?

1 answer

1 accepted

Hi Steve

Contact us at

With other customers, this was something solved on the BOX side, not JIRA side. Shouldn't have anything to do with our plugin - unless something has changed over there recently, which I do not know of.

Please contact us - we have contacts at both Box and Okta so we can help you get this resolved.



Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Bridget Sauer
Published Thursday in Marketplace Apps

Calling all developers––You're invited to Atlas Camp 2018

 Atlas Camp   is our developer event which will take place in Barcelona, Spain  from the 6th -7th of   September . This is a great opportunity to meet other developers and get n...

252 views 0 6
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you