Need to authenticate Box when Single Sign-on is hosted by OKTA

We are using OKTA as a single sign on service for access to Box. (mullen.box.com). When we try to configure the Box for Jira plugin, we are asked for authentication which we cannot provide due to the app refering us to (www.box.com).

How can we authorize our box plugin?

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Hi Steve

Contact us at info@appfusions.com

With other customers, this was something solved on the BOX side, not JIRA side. Shouldn't have anything to do with our plugin - unless something has changed over there recently, which I do not know of.

Please contact us - we have contacts at both Box and Okta so we can help you get this resolved.

Best,

Ellen

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