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With other customers, this was something solved on the BOX side, not JIRA side. Shouldn't have anything to do with our plugin - unless something has changed over there recently, which I do not know of.
Please contact us - we have contacts at both Box and Okta so we can help you get this resolved.
It started as any story starts, on a normal, rainy day. Admin meets App, and her name was Klok2, and like any first relationship we were both trying to make it work but neither one knew what...
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