Need a licence for servicerocket traffic lights! Edited

I have downloaded and installed ServiceRocket Traffic Lights.

I have registered on their website and now looking for a licence but have no clue where to download it from?

The addons is free, so surely you don't have to order and wait - not that I can see where to do that either?

I have found where to download the licence but can't find the SEN under Manage Addons in JIRA.

3 answers

Hi @KEITH TYSON,

You can get a new free license for the Traffic Lights add-on using the following URL: https://marketplace.servicerocket.com/product/traffic-lights-plugin-for-jira

And as @Mikael Sandberg pointed out you'll need to enter your JIRA SEN (Support Entiglement Number) in the form from that page, in order to find your JIRA's SEN number please referr to this instructions: https://confluence.atlassian.com/adminjiraserver071/finding-your-jira-application-support-entitlement-number-sen-802593024.html

Once you're able to generate a new license key file please follow these instructions to apply it: https://docs.servicerocket.com/display/TL/Installing+the+Add-on

Best regards,

Juan

0 vote
Mikael Sandberg Community Champion Aug 25, 2017

If you go to servicerocket.com and log on to your account you will see a tab for licenses where you can download it.

My Licenses.png

Thank you - however, requires SEN which I can't find (usually in Manage Addons).

Mikael Sandberg Community Champion Aug 28, 2017

That is for your JIRA instance, not Traffic Light itself. This if from ServiceRocket's FAQ, http://company.servicerocket.com/purchasing-faq/#ordering7:

What is a SEN number?
This is the Atlassian Support Entitlement Number and can be obtained from your JIRA/Confluence’s System Information page.

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Jul 10, 2018 in Marketplace Apps

If you’re an Atlassian app developer, you’ll want to know about Atlas Camp!

This September 6-7, hundreds of Atlassian App developers will flock to Barcelona Spain to build skills, discover product roadmaps, meet face-to-face with the Atlassian team, and learn how to extend t...

178 views 0 4
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you