Need a licence for servicerocket traffic lights!

[KEITH TYSON]

I have downloaded and installed ServiceRocket Traffic Lights.

I have registered on their website and now looking for a licence but have no clue where to download it from?

The addons is free, so surely you don't have to order and wait - not that I can see where to do that either?

I have found where to download the licence but can't find the SEN under Manage Addons in JIRA.

[Juan Recabarren [ServiceRocket]]

Hi @KEITH TYSON,

You can get a new free license for the Traffic Lights add-on using the following URL: https://marketplace.servicerocket.com/product/traffic-lights-plugin-for-jira

And as @Mikael Sandberg pointed out you'll need to enter your JIRA SEN (Support Entiglement Number) in the form from that page, in order to find your JIRA's SEN number please referr to this instructions: https://confluence.atlassian.com/adminjiraserver071/finding-your-jira-application-support-entitlement-number-sen-802593024.html

Once you're able to generate a new license key file please follow these instructions to apply it: https://docs.servicerocket.com/display/TL/Installing+the+Add-on

Best regards,

Juan

[KEITH TYSON]

Thank you - however, requires SEN which I can't find (usually in Manage Addons).

[Mikael Sandberg]

That is for your JIRA instance, not Traffic Light itself. This if from ServiceRocket's FAQ, http://company.servicerocket.com/purchasing-faq/#ordering7:

What is a SEN number?
This is the Atlassian Support Entitlement Number and can be obtained from your JIRA/Confluence’s System Information page.

[Mikael Sandberg]

If you go to servicerocket.com and log on to your account you will see a tab for licenses where you can download it.