My navigation bar is missing

My Jira navigation bar is missing.  I have added no add-ons and the license hasn't expired.  I had a laptop crash, the replacement doesn't have the navigation toolbar for Jira and I am struggling to find how to get it installed.  Any other suggestions would be appreciated.

1 answer

Can you please provide a screenshot? Are you using JIRA Cloud? If so, you may have switched over to the New JIRA Experience. Please advise.

Yes, we are using a cloud version.  But no one else on the team seems to have lost their navigation options.

Everyone may not have converted. Do you have a side panel on the left side of screen?

Does you teams GUI look identical to yours with the exclusion of the navigation bar?

Yes, theirs does look identical.  How can I tell if I am on this 'New Jira Experience' and any idea how I can get back to the 'Old Jira Experience?'

Not sure if you got this resolved

Select "New JIRA Experience" under your profile picture. Locate and select your profile picture to turn the new experience off.

The example below demostrates what the new GUI looks like.

Capture.JPG

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published May 30, 2018 in Marketplace Apps

Three tips for boosting your board's efficiency with Story Maps

Trello is one of the most effective tools for driving your sprints. It's customizable for every Agile team and product owners and Scrum masters (SM) love it. However, Agile teams often struggle with:...

823 views 2 9
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you