My Work calendar outdated

[Beatriz Aldaz]

Hello,

We are using "Work calendar" plugin, but when we edit the "Work log" register in a issue, after the issue does not appear in "My Work" view.

We've refresh the cache, but it does not work.

If it is neccesary , we can send images with examples.

Thanks! 

Beatriz Aldaz

[Beatriz Aldaz]

Hi Volodymyr,

We've registered the logged work with the plugin, but after that, we've edited the work log time in issue directly:

image2016-2-12 9:33:33.png

And after that, the issue does not appear in "My Work" view.

image2016-2-12 9:35:25.png

If it is neccesary more information, please tell me.

Greetings,

Beatriz Aldaz

[Volodymyr Krupach]

I guess I see : when editing in the issue you put/reset the start time to 12:00 AM and Work Calendar is configured to show hours starting from 8. So you have 2 options:
1) edit the worklog so it's has the start time in range that is configured for the Work Calendar.

2) Configure the Work Calendar to show time starting from 12:00 AM. This can be done on global level through default options for users who have not configured start/end hour explicitly or individually by each user. Please see http://jira-work-calendar.com/.

Please update me if it helps. 

[Beatriz Aldaz]

Hi Volodymyr,

Thank you very much! We've solved the problem with the second option, because we had issues with work log registered in night hours 

Greetings,

Beatriz Aldaz

[Volodymyr Krupach]

Hi Beatriz,

Was glad to help you!

[Beatriz Aldaz]

Hi Volodymyr,

Yesterday I thought the same idea, but I indexed and the problem is not resolved 

If you have any more idea, I'm thankful.

Greetings,

Beatriz Aldaz

[Volodymyr Krupach]

What do you mean by 'edit the "Work log" register in a issue'? Is it standard JIRA Work Log dialog or maybe some addon like Tempo?

Please provide screenshots.

[Volodymyr Krupach]

Hi Beatriz,

I guess that your JIRA index is broken and you need to re-index. Please see here: https://confluence.atlassian.com/jira/search-indexing-185729671.html.

Please let me know If it does not help. Screenshots will be very helpful.