I have a couple questions regarding the feedback form on the Issue Collector.
1. Are we able to remove the Name and Email fields on the form and have it at least retrieve the email of the user automatically when they submit the form. The email is not on JIRA so I don't know if that would cause problems.
2. Are we able to resize the window so the users don't have to scroll down when filling out the various fields we configured in the custom form.
1. Name and Email field.
You would not be able to remove the Name and Email field from issue collector as of now. They are the defualt fields on the collector template. The reason for Email field being there is:
2. Window Resize.
No, there is no option to resize the window as of now.
Kiran H S
Hi Kiran - any chance you could show me a screenshot of this being displayed? It definitely isn't on our bugs raised from the issue collector, I can't see anything in the screen schemes that should mean they are displayed either.
It sounds to me like there is a setting somewhere that I need to configure (although it also sounds like this should work out of the box too so perhaps something is wrong?).
If I set that option to 'Always use Issue Reporter' I cannot save the issue collector before defining an Issue Reporter (mandatory field in the issue collector setup).
Therefore I have to select the 'Match Reporter' option (see the screenshot below).
We have a similar problem as we already have custom fields for "customer email" and "customer name" which we ask in the form. Unfortunately we cannot use the fields for Name and Email on the bottom of the form as we cannot make them required.
We cannot really use the "Match Reporter" option as we do not allow access to our JIRA for customers.
I've added 2 new custom fields and marked them as required with default values, and they are displaying create screen and field configuration as display fields and mandatory fields. But they are not visible in issue collector template. Any help?
Would be nice to position the Name and Email above, below, or in between the custom fields, usually when you ask someone to fill out a form the name and email would be positioned atop the page. Using a ondemand instance we can't customize anything like in the KB workaround articiles. Please update OnDemand so I can drag the email and name fields in between and around the other fields I'm asking the customer to fill out.
Hello! My name is Genevieve Blanch, and I'm the Marketing Manager at RefinedWiki, creators of apps to give teams the tools to customize Atlassian platforms. Currently, 44% of the tech team at Re...
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