Migrate to Time to SLA


We are planning to move away from VertygoSLA, and we are evaluating different Jira plugins.
I was wondering if there is any documentation or if you have any suggestion about how to do the migration to Time to SLA? (i.e. how to retain old SLAs fields, and configurations)
Additionally, we use Business Object to generate reports for our teams. Will it still be possible to retrieve the current SLA values from the Jira database? I read in another ticket that you use calculated fields.

Thanks in advance

1 answer

0 votes

Hello Graziella,

Time to SLA addon stores in database. The fields are not calculated. 

At the moment we do not have migration script, you need to use addon from scratch.






Hi Tuncay,

Thanks a lot for your quick reply.

I read in TTS documentation that it is possible to re-generate SLA data for existing issues, from what version is it available? We will may use it in JIRA 6.4.

If we set up the TTS rules like those we already have in VertygoSLA, and we re-generate the SLA on existing issues, I expect the values to be the same, so probably there is no need to migrate data. Is my assumption correct?

How long do you think it will take the plugin to re-generate the SLA for ~500K issues?


Hi Graziella,

We always release two versions (both JIRA 6.3+ and JIRA 7), so all features will exist in your JIRA 6.4 instance.

For re-generating SLA data, it really depends on server hardware, but I strongly recommend to generate them with a couple JQL. I mean, first run with a JQL that will result with 1K of issues, and see the duration. Then, may be you can try with another JQL that will filter 10K, and so on.

Generally 10K of issues are re-generated within 5-15 minutes time.

Also, please try in test environment first wink


Suggest an answer

Log in or Sign up to answer
Community showcase
Published Mar 13, 2019 in Marketplace Apps

Marketplace Spotlight: Marketing apps for Confluence to keep your teams working on the same page


254 views 0 6
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you