Lucid Charts throws unknown exception

Hi,

We have Confluence integrated with Lucid charts. Confluence v - 5.10 

When a user tries to inserts the diagram sometimes the diagrams are inserted and sometimes they are not inserted and throws an error in the log file ERROR [http-nio-443-exec-24] [confluence.plugins.actions.AbstractDiagramAttacher] execute Unknown exception getting full doc

Is it network issue ? Any Resolution?

ERROR [http-nio-443-exec-24] [confluence.plugins.actions.AbstractDiagramAttacher] execute Unknown exception getting full doc

| action: diagramAttacher
java.lang.IllegalArgumentException: Cannot get String from a null object

 

Thanks,

2 answers

This widget could not be displayed.

Hi Avinash,

You might be best to contact Lucidchart directly through their support website here: http://support.lucidchart.com/

In the meantime, I've added tags to your question to increase the chances that it will get seen by them.

This widget could not be displayed.

Updating the plugin to latest version, clearing plugin cache and restart resolved the issue. 

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