This question gets asked a lot in the form of "Logging with no issue". We don't typically create a issue to project manage "something" so how do we track it?
Right now, I'm planning on using a general Project Managment Project. That project could be owned by many different Accounts. Then the issues inside that Project would pertain to those different accounts. I've also added the custom field with account.
Do other people create project managment issues in the actual project they're working on?
Is there a better way to do this? I would think it would fall under an Activity in a Project but I didn't see an option for that.
Hi Joel -
I am not completely clear on your need based on your description - but will take a wild guess.
Check out Tempo Planner - they do good work and I bet it could help!
Sorry. I'll try and be more clear.
I'll give you another example. When a server goes down. I'm usually the first to know about it. I would like a way to log my hours for that without having to create an issue in Jira. Servers go down from time to time and it seems weird to have an issue up that never gets closed. It almost feels like the solution would be to create an internal issue or activity that pertains to an account/customer that I can log my hours againts.
Hello! My name is Genevieve Blanch, and I'm the Marketing Manager at RefinedWiki, creators of apps to give teams the tools to customize Atlassian platforms. Currently, 44% of the tech team at Re...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs