License mail stuck in SPAM filter

Hello,

The mail containing free license for JIRA Gantt chart got stuck somewhere in my company s SPAM filter. I tried to resend it using another mail address but i get this error message.

"xxxxx" from your company have already applied the Evaluation & Free license

Any suggestions?

2 answers

1 accepted

I contacted their support and got the licensed emailed manually to me.

1 vote
Richie Gee Atlassian Team May 01, 2013

Hi there,

I think it is best for you to reach out for their support platform directly

https://marketplace.atlassian.com/plugins/com.soyatec.jira.plugins.jira-ganttchart-project/version/566/support

But to prevent this from happening again, you will need to redefine your spam filter.

Hope this helps

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