License mail stuck in SPAM filter


The mail containing free license for JIRA Gantt chart got stuck somewhere in my company s SPAM filter. I tried to resend it using another mail address but i get this error message.

"xxxxx" from your company have already applied the Evaluation & Free license

Any suggestions?

2 answers

1 accepted

I contacted their support and got the licensed emailed manually to me.

1 vote
Richie Gee Atlassian Team May 01, 2013

Hi there,

I think it is best for you to reach out for their support platform directly

But to prevent this from happening again, you will need to redefine your spam filter.

Hope this helps

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