Let user pick issue type

Hey community!

I want to ask a questions regarding issue type in portal.


We want to let our clients pick the issue type instead of presetting it out from what request type they pick.


We want them to be able to pick between Question and Bug.

Only way I can see to do it is that we add a new field and the user picks it from here, but that will let us have 2 issues types.

Any suggestions?

1 answer

This widget could not be displayed.

The issue type is deliberately abstracted away from the customers, it's supposed to be in the background behind the request.

Ideally, your requests should reflect whether something is a bug or a question for your customers.

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Published Jul 25, 2018 in Marketplace Apps

Jira Cloud and Bitbucket Cloud Integration with Microsoft Teams

One of the newest products in the Microsoft family - Microsoft Teams,  is a chat-based hub for teamwork that integrates all the people, content, and tools your team needs to be more engaged and ...

733 views 0 3
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you