Keeps asking for update


The plugin keeps showing as requiring an update, however according to the version history, I'm on the latest verion.

Plugin manager shows:

Installed version: 1.4.2
Available version: 1.3.5
Please advise?

2 answers

1 accepted

1 vote
Accepted answer

Which version of JIRA are you working with? 5.2.9 ? JSU 1.4 and higher are only for JIRA 6 and higher.

Ahh thank you, that explains it. Downgraded to 1.3.5

0 votes
Ahmad Danial Atlassian Team Mar 19, 2013

Hey there, Paul.

Which version of UPM are you currently using? You can try and check on the Atlassian Marketplace for the latest and compatible version of UPM with the JIRA that you are running.

You can try to perform the following as well and see whether clearing the plugin cache helps or not:

  1. Shutdown JIRA instance
  2. Delete the JIRA Home Directory\plugins\.osgi-plugins
  3. Delete the JIRA Home Directory\plugins\.bundled-plugins
  4. Delete the JIRA Installation Directory\work\
  5. Restart JIRA instance
  6. Reindex JIRA instance

Warm regards,


Hi, thanks for the reply. We are on Version: 2.9.1. Will try clearing the plugin cache.

Unfortunately clearing the cache didn't resolve my issue :(

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