Joggler time entry into Toggl tasks?

Hello,

We are trying out the Joggler plugin and our Toggl account is setup as a Pro account with Tasks within Projects possible.  Is there any way to get the time entries to correlate Issue(JIRA) -> Task(Toggl)?

That would let us track our time against individual issues much easier.

Also, I have not yet seen the green information box with the Toggl information as shown in the plugin's screenshot.  Are we doing something wrong, or does that no longer exist?

Thanks,

Sam

3 answers

Hi Sam

Joggler "only" supports toggls time track facilities and does not support Tasks. I'm interested in knowing more about your use case: why do you use both, JIRA and Toggl Tasks?

Are you referring to the 'You are tracking time for' in the screenshot? This is from the old Toggl version. I guess we should update the screenshot.

Regards

Benno

I may have to spend a bit more time to make an intelligible answer, but in a nutshell, we use JIRA primarily for trouble ticketing / helpdesk functions.

We have Customer:Support_Function broken into JIRA Projects like:

  CustABC: Operations - Backups

  CustABC: Operations - Security

  CustABC: Operations - Network

  CustCDE: Operations - Backups

  (etc)

And some other projects for internal use like Finance, Legal, etc.

Inside each project, we create issues for the actual alerts and tasks (task, bug, feature, etc).

Multiple engineers could be putting time against each issue and we need to be able to track individual time (payroll) and individual issue (which we want to map into Toggl Project->Task) for detailed billing required by some of our customers.

As the plugin currently works, our Toggl report will just give a lump sum of time for each project (we tried creating a 1:1 project in both JIRA and Toggl and mapping them through the API configuration) under "without task".  We can get lump engineer time per project, which is OK, but we loose the visibility to do granular reporting in Toggl within each project (lack of the task support).

Prior to JIRA, we used another platform (coughSalesForcecough) and I manually created the Projects and Tasks to roughly map back to the customer and ticket# in SF.  This plugin has the potential to significantly simplify that process for me!

As it is, it appears you are using the issue summary as the Toggl time entry text ... creating and placing the time entry against a Task in the same project shouldn't be that hard (with a flag to enable this behavior, of course).  What you'd put as the text for the time entry ... not sure how you would query that, but it would be nice for the text to end up in the JIRA Work Log entry...  smile  (sorry, getting greedy).

Hope this gives a decent idea of the use case we are envisioning.

Thanks!

Hi Sam

Not sure if a can follow you fully. But with the toggl detailed time report you can query:

  • The time spent for each project in a given time frame
  • The time spent for each individual in a given time frame
  • The time spent for each time entry in a given time frame
  • The time spent on an JIRA issue

The retrieve the value for the last point you can either open the issue in JIRA and see the time spent or you can filter for the JIRA issue key to fetch all time entries containing the key in the description.

What we do to generate invoices is to export the time entries to excel and then let our excel wizards do there magic.

Regards

Benno

See for example time spent on issue CARBO-321:

Screen Shot 2015-03-04 at 14.15.33.png

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Jul 10, 2018 in Marketplace Apps

If you’re an Atlassian app developer, you’ll want to know about Atlas Camp!

This September 6-7, hundreds of Atlassian App developers will flock to Barcelona Spain to build skills, discover product roadmaps, meet face-to-face with the Atlassian team, and learn how to extend t...

182 views 0 4
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you