Jira system slows down after the installation of the HTT plugin

Jira system was a bit slower after the installation of the Gebsun HTT (Hide Time Tracking) plugin. Is my impression correct?

1 answer

1 accepted

0 votes
Accepted answer

Hi Jose,

Every add-on adds some additional code which is executed and slows down the entire system.

HTT plugin is quite optimized and not complicated so it should not cause any significant and visible decrease in JIRA performance. Nevertheless if you think it does then we are keen to work on that and improve what is possible.

Can you do some more investigation and let us know on which page you can notice the slow down? Issue page, project summary page, issue navigator, ...?
Please make sure you test the page few times with HTT enabled and disabled to get more meaningful results.

Thank you,

Hi Gebsun.

Sorry for delay. After a few days, the performance of the system was accepted as normal A few minutes ago I logged in as admin, with permission to see the work log. After that, I logged in as a user without that permission. The response time was equal.

But then I deactivated the plugin and the system becomes slower. This was surprising, because I had deactivated the plugin. I logged out and logged it, but going to a project, opening the summary and search all issues, the system reaction was slower. Perhaps Jira needs some time get familiar with the existence or non-existence of the plugin.

If you deactivate HTT plugin and JIRA becomes slower than HTT plugin does not seem to cause the slow down.

Unfortunately JIRA is a complicated system and many factors might cause performance issues. There are tens of plugins and many network calls performed every page refresh and it is quite difficult to find single root cause.

Thank you for trying HTT plugin. Let us know in case of any issues or wishes.


Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 29, 2018 in Marketplace Apps

How to set up an incident workflow from the VP of Engineering at Sentry

Hey Atlassian community, I help lead engineering at Sentry, an open-source error-tracking and monitoring tool that integrates with Jira. We started using Jira Software Cloud internally last year, a...

1,700 views 3 11
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you