Sorry to hear you are having difficulty with SU. I have tried to reproduce your fault but have not been able to do so on 5.1, 5.1.1,5.1.6 or 5.2m6.
A pre-requisitve for JSU is a working Active Objects plugin. Please ensure this is installed an working, its the only external dependency the plugin has.
Currently Installed "ActiveObjects Plugin - OSGi Bundle" Version 0.19.7
Action 'com.javahollic.jira.web.action.JiraSUAction' could not be instantiated - org.picocontainer.defaults.UnsatisfiableDependenciesException: com.javahollic.jira.web.action.JiraSUAction doesn't have any satisfiable constructors. Unsatisfiable dependencies: [[interface com.javahollic.jira.jirasu.ao.IAoJiraSuService, class com.javahollic.jira.web.action.JSUData, class com.javahollic.jira.web.action.JiraDataHelper]]
Could not find what you were looking for. Maybe you should raise an issue.
Hi Kyle, ok, with sqlserver, its possible to reduce the permissions of the connecting user, to specifically remove the ability to invoke stored procedures for example. I have had this restriction result in plugin breakage, because AO needs to invoke stored procedures to lookup table names etc. Try elevating the privilege of the user that connects to the database. If that is the problem, many other plugins will suffer similar issues as AO is the defacto standard for plugin data storage.
I am having this same error occur. I was using version 1.2.2 of SU with Jira 4.2.x. After successfully upgrading to jira 5.1.8 last night, I upgraded the SU plugin to the latest version and get this error whenever I click the SU link. My db is MySQL 5.5 and the jiradb user has ALL privileges to the db.
With JIRA 5.1.8, mysql-5.5-28 and JSU 1.3.10 and am not able to reproduce. Please raise a JIRA and attach a logfile so I can see what is breaking where, ideally, this would be a clean logfile from startup, to SU only.
If youare able to, you could try uninstalling JSU, dropping all related tables:AO_935429_JSUCONFIG and AO_935429_JSESSION, then reinstalling JSU, and re-applying the license.
Hey Atlassian community, I help lead engineering at Sentry, an open-source error-tracking and monitoring tool that integrates with Jira. We started using Jira Software Cloud internally last year, a...
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