Jira install : TypeError: unsupported operand type(s) for -=: 'Retry' and 'int'

I am trying to install jira via pip on my ubunto, how ever the installation failed due to

TypeError: unsupported operand type(s) for -=: 'Retry' and 'int'

I succeed to install it on my win10 

$>pip install jira

Collecting jira
Exception:
Traceback (most recent call last):
File "/usr/lib/python2.7/dist-packages/pip/basecommand.py", line 215, in main
...
File "/usr/share/python-wheels/urllib3-1.19.1-py2.py3-none-any.whl/urllib3/util/retry.py", line 315, in increment
total -= 1
TypeError: unsupported operand type(s) for -=: 'Retry' and 'int'

 image.png

1 answer

SOLVED

the issue was in my resolv.conf file teh dns enetery. 

Whene I fixed it its back to work 

Can you give me the steps of how you are? plissss

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