Jira Zendesk error when trying to notify

[Kathleen Jacobs]

I can link issues and create issues, update information.

I can notify all the linked issues on Zendesk side.

But if I select 'Notify' on the jira side, it gives me: 

Unable to load add-on content. Please try again later.

error

Not sure how to fix this.

[Scott Milliken]

@Abhishek Govani 

In case helps, I only saw this in Firefox. I was able to resolve after adding an exception at the browser level here:

about:preferences#privacy

[Wardah Shahid Awan]

I have the same issue. It was working perfectly but has recently started failing.
I'm investigating this to fix on my side and will keep updating here.

Until now, I've unlinked the whole flow and tried it again. I've also noticed some changes from when it was last working. 
Previously, (1) comments would update from Jira into Zendesk, now they are not and (2) the ticket details from fields that were linked would also update based on the changes made on Zendesk, now they do not.

[iirokuitunen]

Did you ever find a fix for this?

[Oliver Krause]

Experiencing similar problem, just showing this dialog:

Zendesk Notify

Notification failed. Please try again later.

Currently in contact with Zendesk Support

[Abhishek Govani]

Hello @Oliver Krause

Did you get any update on this issue? 

We are having this issue right now. 

Thank you,

Abhishek Govani