I use the getUserByKey function of the UserManager in a scriptrunner groovy script to get an ApplicationUser instance.
It seems that this works only for users in the first User Directory. Our first user directory is the Company Active Directory. The second one is the Jira internal directory. If I pass a user key from the internal directory to this function, it returns null. Do I have to use the UserSearchService in this case; the SDK documentation says nothing about this.
that's strange. I tried the following code in the script runner console:
def userManager = ComponentAccessor.getUserManager() as UserManager
def user1 = userManager.getUserByKey("my.user1")
def user2 = userManager.getUserByKey("my.user2")
my.user1 is a regular user account in the active directory. my.user2 is a technical user account in the internal Jira directory (the secondary user directory).
The first call results in a valid user1 object. user2 contains null and the assertion fails.
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