Jira Suite Utilities question

i configured a read-only field where i only wanted to add Values from post-functions of a transition.

f.e.

Transition is called "Set Team A"

post-function = "Update Issue Custom Field"
where i choose the read-only field and add a Value "Team A"

it Works. the Read-Only Field will be "Team A"

now i want to clear the same field:

Transition is called "Unset Team"

post-function = "Update Issue Custom Field"
where i choose the read-only field and leave the Value empty. (The Project Team of the issue will be cleared.)

-> won't work. Field is not beeing updated.

what i don't understand here is that a value of a read-only field can be set but not cleared.

is this a bug?

3 answers

1 accepted

This widget could not be displayed.

I opened an issue, see here https://studio.plugins.atlassian.com/browse/JSUTIL-147, that we need to verify and clarify the behaviour of the plugin for read only fields.

This widget could not be displayed.

Use the "Clear Field Value" post function from JIRA Suite utilities instead.

i already tried this post-function. but it also doesn't clears the field

This widget could not be displayed.

I use the Clear Field transition all the time for editable fields as well as Read-Only fields.

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